Teachers
The best way for parents to contact their student’s teacher is to email them. Teachers can also be contacted by sending them a message in Parent Portal.
Get the Help You Need!
This page provides contact information and resources to assist you with getting the help you need with your child's education, classroom, and school.
Contact Staff at Your School Who Can Help You
Work Hours
Depending on the school, teacher working hours vary. Teachers are generally available from 8 am – 3 pm. Teachers are working diligently, and will respond to their emails in a timely manner.
Teacher work hours are the same as their school. School hours are listed on each school’s website. School websites can be found in the School Directory.
School Secretaries
School secretaries are often considered to be heartbeat of a school. The secretary is typically the first person you will see when entering the building and will also be the last you see as you leave or sign out. The secretary is the person behind the schedules, meetings, records, and files contained in a school building. Most school personnel will gladly tell you that if the information is to be found, the secretary will know how to find it.
Work Hours
School Secretary work hours are the same as their school. School hours are listed on each school’s website. School websites can be found in the School Directory.
The best way for families to contact their student’s school secretary is to call the school’s main phone number and select option #0 for the main office. Please use the School Secretaries Directory below to find your school’s Secretary.
Counselors
School Counselors are here to support your child’s academic, career and social-emotional needs. They are available to provide assistance with removing any barriers your child may be experiencing. School Counselors may also provide assistance with the School Selection process, 504 planning, the Intensive Behavior Health Services (IBHS) program, access to behavioral health resources, college and career planning, emergency housing resources and more.
Work Hours
Counselor work hours are the same as their school. School hours are listed on each school’s website. School websites can be found in the School Directory.
The best way for families to contact their student’s counselor is to email them. Please use the School Counselors Directory below to find your school’s counselor.
School Nurses
School nurses help students understand normal growth and development by promoting health and safety. They intervene with health issues by providing case management services. They actively work with both the medical and educational communities to promote each student’s optimal level of physical, mental and social wellness. School Nurses encourage success and achievement during and beyond the school setting.
Work Hours
School Nurse work hours are the same as their school. School hours are listed on each school’s website. School websites can be found in the School Directory.
Report a COVID Case
Families should report COVID cases directly to their school nurse or school administrator.
The best way for families to contact their student’s School Nurse is to email them. Please use the School Nurse Directory below to find your school’s nurse.
Family Engagement Liaisons
The District’s Family Engagement Liaisons provide parents with support in many ways. They strive to help solve issues, address concerns, provide information, connect the right people, and generally make things work more smoothly for families. Specifically, Family Engagement Liaisons:
- Facilitate the resolution of parent concerns
- Assist with navigating programs, services, policies, and procedures
- Host parent workshops and events
Work Hours
Family Engagement Liaisons are available every school day from 8:00 AM – 3:45 PM. Outside of these hours please leave a voicemail or contact your liaison by email.
The best way for families to contact their school’s Family Engagement Liaison is to email them. Please use the Family Engagement Liaison Directory below to find your school’s Liaison.
Bilingual Counseling Assistants
Bilingual Counseling Assistants (BCAs) work hard each day to support families, students, and staff in schools. They offer interpretation and translation services to multilingual families. They organize and/or facilitate family training and workshops that help families become aware, knowledgeable, and confident in supporting their child’s academic experience. BCAs work not only to serve as a bridge between families and schools, but they often go above and beyond the call of duty to really address the needs of multilingual families.
Work Hours
Bilingual Counseling Assistant work hours are the same as their school. School hours are listed on each school’s website. School websites can be found in the School Directory.
The best way for families to contact their School’s Bilingual Counseling Assistant is to email them. Please use the BCA Directory below to find your school’s BCA.
Bilingual Counseling Assistant Directory
* For support with languages or schools not listed below – Click Here
Contact Central Office Staff Who Can Help You
Get help with New Student Registration, Academic Support, Special Education, Support for English Learners, Youth Experiencing Homelessness, Attaining Working Papers, Student Records and Transcripts, Transportation and more.
Parent and Family Portal
- View Student Grades
- See Student Attendance
- Set Communication Preferences
- And Much Much More!
Getting your concern addressed
All families at some point have a concern that they need support resolving. The district is here to help. Here is the simple three step process that we ask families to follow:
Step 1
If your child has a problem at school, your first step is to reach out to your child’s teacher.
Step 2
If for any reason you require additional assistance after speaking with your teacher, please arrange a meeting with your principal by calling your school.
Step 3
If you require further assistance after speaking with your child’s teacher and your school’s principal, please contact the Family Engagement Liaison assigned to your school.